Terms of Service

Last updated: 13 November 2026

Garazup is a product of EWC CONTENT WRITING SERVICES PRIVATE LIMITED, a private limited company incorporated in India, and is developed by Team BizOversal. These terms are an agreement between you (the garage, workshop or service centre that signs up, and the people it gives logins to) and EWC CONTENT WRITING SERVICES PRIVATE LIMITED ("Garazup", "we", "us"). By creating an account or using Garazup you agree to them. If you don't agree, please don't use the service.

1. The service

Garazup is online software for recording customers, vehicles and services, seeing which vehicles are due or overdue for service, and preparing WhatsApp reminder messages. It works in a web browser at app.garazup.com and can be added to a phone's home screen. Access is delivered online; nothing is shipped.

2. Your account

• You must give correct details when you sign up and keep them up to date.
• You are responsible for your logins, including the staff logins you create, and for keeping passwords secret. Tell us straight away if you think someone else has used your account.
• Each email address can belong to one garage account.
• You must be at least 18 and able to enter into a contract for your business.

3. Free trial

New garages get a 14-day free trial with every feature. No payment is needed to start. When the trial ends, adding and editing is paused until you choose a plan; your data is kept and stays viewable and exportable.

4. Plans, payment and renewal

• Plans are ₹500 per month or ₹5,000 per year, per garage, plus GST at 18% — ₹590 per month or ₹5,900 per year in total — as shown on our website and in the app when you subscribe. The amount charged includes GST, and GST is paid to the government under GSTIN 09AAGCE4523R1Z3.
• Payments are collected by EWC CONTENT WRITING SERVICES PRIVATE LIMITED through our payment partner Razorpay, by UPI Autopay, card or net banking. Your bank or card statement will show the payment to EWC CONTENT WRITING SERVICES PRIVATE LIMITED (or "Razorpay" with that name). We never see or store your full card or bank details.
• Plans renew automatically at the end of each period until cancelled. If you subscribe during your trial, the first payment is taken when the trial ends.
• If a payment fails, Razorpay retries it for a few days and the service keeps working meanwhile. If payment still can't be collected, adding and editing is paused once your paid time runs out.
• We may change prices for future periods. We will email you at least 30 days before a change affects you.

5. Cancelling

You can cancel at any time from Settings → Plan & billing. Cancelling stops future renewals; you keep full access until the end of the period you have paid for. Refunds are covered by our Refund & Cancellation Policy.

6. Your data

• The customer, vehicle and service information you enter belongs to you. We store and process it only to provide Garazup to you, as described in our Privacy Policy.
• You are responsible for having your customers' permission to record their details and to contact them, and for following the law when you do.
• You can export your customer list to Excel at any time. After your account ends we keep your data for 90 days so you can come back or ask for a copy, and then delete it, except where the law requires us to keep records (such as payment records).

7. WhatsApp messages

Garazup prepares reminder messages; you send them yourself from your own WhatsApp. You are responsible for the messages you send and for following WhatsApp's terms. Garazup is not affiliated with WhatsApp or Meta.

8. Acceptable use

Don't use Garazup for anything unlawful, to send spam, to store information you have no right to hold, or to try to access other garages' data or interfere with the service. We may suspend accounts that do.

9. Availability and changes

We work to keep Garazup available and to back up data regularly, but we can't promise it will never be interrupted or error-free. We may improve or change features; we won't remove the core features of your plan during a paid period without a fair refund.

10. Liability

Garazup is provided "as is". To the extent the law allows, we are not liable for indirect or consequential losses (such as lost business or profits), and our total liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing in these terms limits liability that cannot be limited by law.

11. Ending the agreement

You can stop using Garazup and cancel at any time. We may end or suspend an account that breaks these terms, after giving notice where reasonable.

12. Changes to these terms

We may update these terms. We will post the new version here with its date, and email account owners about important changes before they take effect.

13. Law and disputes

These terms are governed by the laws of India. Courts at Agra, Uttar Pradesh have jurisdiction. Please contact us first — most problems can be solved quickly.

14. Contact

EWC CONTENT WRITING SERVICES PRIVATE LIMITED, 18, Neeraj Nagar, Near Asopa Hospital, Gailana Road, Agra, Uttar Pradesh 282007. Email hello@garazup.com · WhatsApp +91 75000 03125.