Refund & Cancellation Policy

Last updated: 13 November 2026

This policy applies to payments made to EWC CONTENT WRITING SERVICES PRIVATE LIMITED for Garazup. We want you to be sure Garazup suits your garage before you pay anything, which is why every garage starts with a 14-day free trial with every feature.

Cancelling

• Cancel any time from Settings → Plan & billing in the app, or by writing to hello@garazup.com or WhatsApp +91 75000 03125.
• Cancelling stops all future payments. You keep full access until the end of the period you have already paid for.
• If you cancel during your free trial, nothing is ever charged.

Refunds

• Monthly plan: payments for a month that has started are not refunded.
• Annual plan: if you cancel within 7 days of an annual payment, you can ask for a full refund of that payment. After 7 days, annual payments are not refunded, but you keep access until the year ends.
• Mistakes: if you were charged twice, charged after cancelling, or charged the wrong amount, we refund the extra amount in full.

To ask for a refund, write to hello@garazup.com with your garage name and the payment date. Approved refunds are made by EWC CONTENT WRITING SERVICES PRIVATE LIMITED to the original payment method through Razorpay within 5–7 working days; your bank may take a few more days to show it.

Delivery of the service

Garazup is online software; nothing is shipped. Your account is ready immediately after you sign up, and a paid plan continues straight away after payment. We confirm sign-ups and payments by email.